Privacy policy
Data controller and contact
- Company
- Opetum v/ Micklas Skov Skelmose (CVR 40491198)
- Address
- Uranusvænget 12, 6710 Esbjerg V
- Contact
- kontakt@skelmose-solutions.com
+45 31 41 08 34
Information collected
We process contact details (name, email, phone), technical and usage data from the website, support correspondence (email/phone/TeamViewer), operational and log data for delivered solutions and accounting data.
- Contact and customer dataName, email, phone and company.
- Support and operational dataLog files, remote support sessions and documentation.
- Technical informationIP address, browser information and cookies from the visit.
- Accounting dataInvoicing, payments and bookkeeping.
Purpose and legal basis
| Purpose | What is included | Legal basis (GDPR) |
|---|---|---|
| Inquiries via contact and meeting booking forms | Responding to inquiries and scheduling meetings. | Consent (art. 6(1)(a)) |
| Support (email, phone, TeamViewer) | Troubleshooting, documentation and follow-up. | Contract (art. 6(1)(b)) / Legitimate interest (art. 6(1)(f)) |
| Operation and security of delivered solutions | Maintenance, monitoring and security logging. | Contract (art. 6(1)(b)) / Legitimate interest (art. 6(1)(f)) |
| Product improvement | Analysis of aggregated usage data. | Consent (art. 6(1)(a)) |
| Website statistics | Cookies and measurement data to improve the experience. | Consent via cookie banner |
| Accounting and compliance | Bookkeeping, payment and documentation. | Legal obligation (art. 6(1)(c)) |
Recipients and transfers
We use trusted processors for operations, hosting, analytics, remote support, email and accounting. They act only on instructions through data processing agreements. For transfers outside the EU/EEA we use valid transfer mechanisms (standard contractual clauses, EU-US Data Privacy Framework or adequacy decision) and supplementary measures as needed.
Retention of information
Personal data is stored only as long as necessary for the stated purposes and is then deleted or anonymized. Accounting and voucher data is stored for five years from the end of the fiscal year in accordance with Danish law.
Your rights
You have the right of access, rectification, deletion, restriction, data portability, objection and withdrawal of consent without affecting the lawfulness before withdrawal.
You can complain to the Danish Data Protection Agency (Carl Jacobsens Vej 35, 2500 Valby, dt@datatilsynet.dk, +45 33 19 32 00).
Providing information is voluntary, but in a customer relationship certain information may be required to enter into or fulfill an agreement.
Cookie policy
Non-essential cookies (e.g. statistics via Google Analytics and/or Vercel Analytics) are only set after you have given consent. Necessary cookies are used for basic functions and do not require consent.
Before consent we inform you of purposes and sender. You can refuse or withdraw consent at any time via the banner or 'Cookie settings'. Information about purpose and lifetime for non-essential cookies appears in the cookie settings.
If cookies involve processing of personal data (e.g. IP address and online identifiers), GDPR information duties and rights apply as described in the privacy policy.
We use a necessary cookie (NEXT_LOCALE) to remember your language choice. It is set when you choose a language and does not require consent.
| Cookie | Purpose | Expiry |
|---|---|---|
| _ga | Distinguishes unique visitors for statistics and content improvements. | 2 years |
| _gid | Stores anonymized session data for visit statistics. | 24 hours |
Note on scope and language
Information is provided at the time of collection and covers both the website and delivered solutions where data is collected directly from the user.